A Place to be Real Together

Pricing Policy

Othona is a not-for-profit charity and is known as very affordable. Is there an event you want to attend, but it’s too expensive for you? Then please read the Bursary Funds section below.

Our standard adult rates reflect the real cost of your stay. They include accommodation, three home cooked meals a day and other refreshments, use of all our facilities, and all the input from speakers and facilitators. We think that’s brilliant value.

If you value Othona's work and can add a donation when you pay, please do. Your gifts help us to offer generous bursaries when they’re needed.

 

Othona has always welcomed people who can’t afford our standard charges. It’s one of our principles as an inclusive Christian charity. That’s why we offer generous bursaries.

From 2018 we are charging extra if you require a room on your own and can’t consider sharing (if necessary). We have to do this in order to keep Othona viable. But there is nothing wrong with asking for a single room and asking for a bursary to offset the expense.

So if you need financial support to visit us please don’t be embarrassed about asking! We handle all bursary requests confidentially. And (unlike many organisations) you don’t need to prove anything to us. You don’t have to be receiving state benefits, for instance.

All you need do is indicate (online or when you phone/write to our Bookings team) that you’d like bursary assistance. Usually this will mean a reduction of up to 25%. If you are booking for more than one person, tick the 'Bursary request' box for each person you are requesting a bursary for. If your situation means you need more help than that, please tell us.

From 2018 we offer a special deal for all family-friendly events. If you have two or more children between 3 and 18 in your family, the eldest child stays free of charge.

Infants from 0-2 have always stayed free of charge too.

The charge rates for each event are listed below the event description. Our Programme page has the full list of events.

If you arrive late or leave early we usually charge for the full duration of the event – unless explicitly agreed otherwise in advance.

 

We welcome payment in full at the time of booking – it cuts down the paperwork all round. If you pay only a deposit when booking (£30 per person), the balance will be due one month before the event starts. If you book less than a month before the event, you must pay in full straight away.

We prefer if you can make your payment by bank transfer or Paypal. Our bank details are included with the invoice.

However we also accept payments by cash, cheque and postal order.

Please make cheques payable to: The Othona Community. Reference: date of your proposed arrival at Othona

See our How to Book and How to Pay pages for details.

If you have any questions, do contact us at bookings@othona-bb.org.uk or 01308 897 130.

If you have to cancel we will refund a varying proportion of your payment.

More than 1 month ahead of the event start date: all but the deposit

Less than 1 month, more than 1 week ahead: 50%

Less than 1 week ahead: 10%

On or after the start date: nil

N.B. the cancellation date is not when you decide, but the day when we hear about it!

When you sign the booking form you will be agreeing to our Terms and Conditions which repeat the cancellation details above.
They also include health and safety considerations, so that we can go on welcoming you and other visitors to this lovely natural environment. Please actually read our T+C. They are simple and clear. (Unlike most!?!)

Nobody wants cancellations, but they do happen. We don't like to see you heavily out of pocket either. So we suggest you consider taking out insurance (unless you already have cover, e.g. an annual holiday package). This could guard against you losing money if you have to cancel.
 
The Holidayplan scheme from Travellers Protection Services Ltd. could be suitable. It is not available online but you can phone 0845 218 7162 for details, or request a leaflet from us on your booking form.
 
If you do choose to insure, be careful you understand your provider's exclusions, especially for pre-existing medical conditions.If you have to cancel we will refund a varying proportion of your payment.